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How to Communicate Technical Information: A Handbook of Software and Hardware Documentation, by Jonathan Price, Henry Korman
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This revision of an innovative bestseller teaches methods for writing computer documentation that is simple, clear, interesting, and user friendly. The authors also feature increased coverage of installation instructions and the trend towards quick starts for experienced users.
- Sales Rank: #1811302 in Books
- Brand: Brand: Addison-Wesley Professional
- Published on: 1993-07-10
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x 1.00" w x 7.10" l, 1.46 pounds
- Binding: Paperback
- 448 pages
- Used Book in Good Condition
From the Back Cover
In How to Communicate Technical Information, you will learn how to write printed and online computer documentation that is simple, clear, interesting and user-friendly. Technical writers Jonathan Price and Henry Korman map out easy-to-follow methods and include practical tips to help you create hardware and software documentation that is accessible to both beginning and experienced end-users.
How to Communicate Technical Information:
• Discusses easy-to-follow and user-friendly ways of organizing information.
• Demonstrates how to use the art to communicate context, multiple options and results.
• Offers new ways to present both quick start options for experienced users and installation instructions.
• Presents effective new methods for supplying computer-based training (CBT), including sophisticated graphic and hypertext tours, and demonstrations.
• Includes information on online help that suggests methods for integrating this feature into your documentation.
Throughout the book, the authors share the techniques they present in their popular seminars as they provide straightforward and interesting ways of organizing information. Price and Korman also suggest practical methods for developing good writing styles.
0805368299B04062001
About the Author
Jonathan Price is the author or coauthor of eight computer books, including FileMaker Pro 2.0 for Windows and FileMaker Pro 2.0 for Macintosh, with Rich Coulombre. He also designs online help systems for high-tech companies, including Apple Computer, Inc. and Claris Corporation.
0805368299AB04062001
Most helpful customer reviews
0 of 0 people found the following review helpful.
Excellent book
By C. Tremblay
Great book for Technical Writers/Communicators
9 of 9 people found the following review helpful.
Excellent entry- to mid-level
By Amazon Customer
This book is clear, readable and interesting (more than I can say for my other reference books on this subject). It uses not just examples of good doc writing and formats, but also examples of first-cut not-so-good ones, and contrasts them. The layout of the book is easy to use, and the content complete.
I have several other reference books on this subject, and this is the one I love.
4 of 4 people found the following review helpful.
Outdated in format but very good
By Henry J. Wicko
The reason for my post is this: it gave me a good viewpoint and methodology on how to budget, estimate, and quote hours s ell as the Software Development Lifecycle (SDLC).
This book will tell you what it takes to design information concerning all aspects of software and hardware documentation. What it does, and I believe sets itslef from other books, is how to budget and plan estimates for software and hardware technical writing.
It will tell you how to write procedures, install guides, indexes, nice-to-haves, and user manuals. It will tell you what the SDLC is and what needs to happen at each stage; very useful to a novice (me). Great book for that and a good reference manual for those looking for tips on how to write; it will take you through step-by-step on how to deliver proper documentation... invaluable.
For its time, it was formatted in a way that was acceptable. If you can see past that and take away tidbits and chunks of information, this book is for you additionalto what I have said above.
It served my purpose of learning SDLC nuances; it talks of how to write and interview SMEs (very valuable to a novice), and give a great way to figure out how to estimate and plan a project.
I give it a B+ in 2006 times. I wonder what these knowledgeable authors would write if it was updated -- and they are very knowledgeable.
Enjoy
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